Contact Us & Customer Service
See our FAQs!
Where can I find inventory amounts for products?
Our product pages will include inventory counts now. However, if you cannot find your information please call for availability - 1-877-631-3200
How can I learn about the partner program?
Please see more information about our partnership program on our Partnerships Page. Please also feel free to call for more information - 1-877-631-3200
What is the cut-off for shipping?
Orders placed after 2pm CT will not ship day-of, and will ship the next business day. All orders will ship within 24 hours in business days.
What is the return policy?
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
How is your pricing so competitive?
As we expand into the world as Uncommon Chef, we thought it only made sense to make a statement. We are able to offer amazing pricing, selection, customer service, and shipping speed to our users as we have a new warehouse stocked full of any chef apparel you could ever hope for.